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FAQ

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What Is Web Conferencing Software?

Web conferencing software uses video and audio technology in order to allow interactive communication between multiple people at different locations. This software allows individual users to log onto the platform directly from the internet, which means that they will not have to download an app or install software on their computer in order to participate in the conference.
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Is the HyperTalk communication secure?

Yes. HyperTalk communication is encrypted, with one-on-one calls being encrypted end-to-end as per the WebRTC standard. Please refer to our Privacy Policy for more details on the call security.
Every single session is encrypted.

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Does HyperTalk comply with GDPR?

HyperTalk is GDPR-compliant. Please see our Privacy Policy for details.

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Is HyperTalk HIPAA-compliant?

Being a European company, we do not have a HIPAA compliance program implemented, nor do we sign HIPAA Business Associate Agreements.

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Do you provide an embedded/white-label version, or an API?

Yes, we offer a solution for white-labeling HyperTalk or embedding it into third-party platforms.
For more details, please see here

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Can I dial into a HyperTalk call using a phone number?

HyperTalk does not support the dial-in functionality at the moment. We offer communication tools over the internet.
You may make phone calls using the available HyperTalk App for iOS or Android.

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What is the minimum required bandwidth for video calls?

We recommend a 0.3 Mbit/s or faster internet connection. We recommend 2 Mbit/s or more for a comfortable video calling experience.
HyperTalk communication is such designed that the quality of the video call will be adjusted with the bandwidth

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How can I try HyperTalk?

HyperTalk offers also free accounts so you may create one here

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How many hosts can be managed simultaneously by HyperTalk?

Usually, 500 simultaneous hosts works perfectly of course if there is a decent internet connection available.

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Can I use HyperTalk technology within my own products?

Yes. Please find the White Label programs here

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If I am an educational or training services provider, may I find a dedicated App for my needs?

Yes. HyperTalk Education is dedicated Learning Management System that perfectly suits education and training needs.
Please leave your message here and we’ll contact you shortly.

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If I am medical consulting services provider, may I find a dedicated App for my needs?

Yes. HyperTalk MedDesk is a dedicated telemedicine solution that perfectly suits online medical consulting needs both for human and veterinary.
Please leave your message here and we’ll contact you shortly.

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Is there any App for online recruitment?

Yes, please go to HyperCareers.

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What deployment models does HyperTalk offer?

We have available multiple deployment models: SaaS in our cloud, SaaS in partners’ cloud, SaaS in customers’ cloud, PaaS.

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On what browsers does HyperTalk work?

Google Chrome, Microsoft Edge, Safari

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On what operating systems does HyperTalk work?

The desktop works on the operating systems that support the above-mentioned browsers.
For the mobile Apps it works on iOS and Android.

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If I am a solution provider and I need to embed video conferencing technology for my customer, can I find a partner in HyperTalk?

Definitely yes. We support our partners with technology and white label programs.
Please see more details here

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Can HyperTalk be integrated with other Apps?

Yes. We provide our partners with integration services of support for integration services.
Please see more details here

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How do I change my billing plan from Monthly to Annual?

If you want to change your billing plan, let us know with an email at contact@hypertalk.net, and we will respond to you within 48 hours.

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How do I access my subscription details to review or change my billing information, hosts, and plan, as well as review past invoices?

If you want to change your billing plan, let us know with an email at contact@hypertalk.net, and we will respond to you within 48 hours.

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How do I cancel my subscription?

If you want to cancel your subscription, let us know with an email at contact@hypertalk.net, and we will respond to you within 48 hours.

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What is WebRTC (Web Real Time Communications)?

Is a standard that allows real-time peer-to-peer communication and media data sharing in browsers, eliminating the need to download and install additional applications or add-ons. With WebRTC, any browser can act as a video conferencing endpoint: you just need to open your meeting webpage to start video conferencing.

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Does HyperTalk use WebRTC technology?

Yes. With HyperTalk you may have your online meeting or webinars just from Browser

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